Comments on: Welcome (Feed)back

By: sophie persaud

sophie persaud — Thu, 04 Mar 2010 18:06:43 +0000

I cannot get to log on to my account, I do not have my account number,and I went on yahoo to search for my ads and could not find it. please contact asap.

Thank you

By: allan heiman

allan heiman — Wed, 10 Feb 2010 17:50:11 +0000

U want to cancel my account. How do I do it?
Allan Heiman

By: e seiter

e seiter — Wed, 09 Dec 2009 05:50:30 +0000

canot access acct. tried 2 nites, many hours. problem access for info or remarks. cancel my membership. 4829749811 – confirm. 2933

By: Geo-Targeting Headaches with Yahoo Search Marketing | StepForth Web Marketing Inc.

Wed, 04 Nov 2009 00:45:15 +0000

[...] whether they are really listening. Dating back more than a year, similar complaints litter the YSM Blog and to date no known attempts have been made to improve the [...]

By: Raymond Mejia

Raymond Mejia — Wed, 04 Mar 2009 21:53:34 +0000

I have 2 problems:

#1 I don’t have a card ending in 9824 and that’s where you charged $125.00 from.

#2 For me is to problematic when trying to login to my account and go to Search Marketing. I want to cancel.
I wish you can issue a refund to that card and email me with whatever I owe you.

My account No.[20460889323]. Thanks. Raymond

By: Lynell

Lynell — Wed, 28 Jan 2009 01:02:14 +0000

I’m having a problem logging on I’ve used my email and my password and can not log on. I also tried to call the 1-866 number but do not have my account number. Please call me to help! 773-552-6071. Thank you

By: Brett

Brett — Thu, 16 Oct 2008 21:15:32 +0000

I need to update info on my account and cannot log on. Tried calling 866-924-6676 but I do not have my account number. Can someone please contact me via phone 662-315-0033, or email. thank you.

By: Freddie

Freddie — Fri, 05 Oct 2007 05:44:56 +0000

Ok! Beautyful.
And includes a wealth of information.
Best site!

By: Administrator

Administrator — Fri, 12 Jan 2007 22:56:23 +0000

We got several more comments and questions, over the last few days. I’ll try to answer each one that I can, as best I can.

Philip Wilkinson asks:

We’re still waiting for access to the Yahoo Panama API – any news?

Yes, Philip. In fact, we’ve just posted a blog entry about that under the title Third-Party Tools Update: http://www.ysmblog.com/blog/2007/01/12/third-party-tools-update/.

Melissa wants to know about:

Separate accounts for US and Canada, or at least a way to separate the traffic without having to geotarget by state. We cannot sell to Canada, yet we pay for thousands of Canadian clicks every month. Even in Panama this will not be easy to fix.

Actually, Melissa, you don’t need two separate accounts for that. All you need to do is go into the “Campaigns” tab > “Create Campaign” > “1. Enter Campaign Name and Geo-targeting.”

Then, after you’ve entered a campaign name, select the “Specific Regions” radio button and target by “State/Province/Territory.” This will open a dynamic map of North America. Check the box marked “States/Provinces/Territories within the U.S. and Canada” and then go in and un-click the Canadian provinces. These are the 13 Canadian provinces:

Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut Territory
Ontario
Prince Edward Island
Québec
Saskatchewan
Yukon Territory

Melissa would also like to see:

Site exclusion. For any site, search or content. This has been covered in many different places and is a frequent advertiser request. It would also help Yahoo see who the low-quality are.

Melissa is talking about is what we would call domain or URL blocking. And she’s right: We don’t have that feature yet. It is under consideration, however, and we will keep you posted.

-M2

By: Bob

Bob — Fri, 12 Jan 2007 15:00:08 +0000

YSM, Please turn off the cheesy note about increasing your ad group min bid when an ad group is moved. Sorts looks like you are grubbing for mor money. I think people can figure out from your tracking and grapgs if they need to increase their min spend.